Wal-Mart CIO repackages IT service as a product

The proliferation of consumer technologies is shifting the way CIOs are delivering technology services to their businesses. Nowhere is this more evident than at Wal-Mart Stores, where CIO Clay Johnson is delivering IT as products rather than as projects or systems. Wal-Mart’s culture change underscores how traditional companies are following in the footsteps of companies…

9 IT outsourcing mistakes to avoid

As IT outsourcing moves well into its third decade, IT decision makers have made great strides in maturity, managing to avoid some common and costly pitfalls of the practice. As clients enter into their next-generation outsourcing deals today, they’re doing a number of things right, says Randy Wiele, managing director with KPMG’s Shared Services and…

IDG Contributor Network: Do you have a data strategy to achieve better organizational analytics?

Big-data analytics, actionable insights, and powerful outcomes are the de facto expectations for data-analytics programs. Is your data strategy aligned to deliver those results? Organizations are seeking sophisticated analytical techniques and tools to gain more profound insights into how they can capitalize on the blue ocean of data analytics. Listen this week at your office…