How Investec marries foundational and pioneering tech forces

As CIO of Anglo-South African international banking and wealth management group, Investec, Shabhana Thaver has a multi-purpose approach to tech trends. On the one hand, there are foundational forces, which protect the existing business and include talent, information security and modernization. Then, on the other, there are pioneering forces, which drive business growth and include…

3 examples of organizations improving CX with self-composed AI

Most business leaders don’t need convincing about the power of AI: nearly 60% surveyed last year by Zendesk said they plan to increase their investment by at least 25% this year. The most powerful applications of AI help organizations do more with less without compromising – rather in many cases enhancing – their customer experience, from AI-powered bots that accelerate problem…

With greater personalisation comes greater security

It can often feel as though trust and authenticity are in short supply these days. As we all know, content is becoming easier to create, manipulate and disseminate. Technology, such as Generative AI, has given marketers the power to create more engaging and uniquely personal offerings. This has reinforced concerns around data privacy and security.…

3 tough decisions for IT leaders to achieve a successful digital transformation

The digital transformation journey for any enterprise is protracted and complex. Technology leaders often underestimate the complications associated with it. For such initiatives to conclude successfully, enterprise technology decision makers must overcome inertia, build momentum, and bring about changes across their large organizations. To bring about enterprise-wide changes, CIOs at times need to take tough…

US Signal: Sustainability isn’t just a buzzword

Headquartered in Grand Rapids, Michigan, US Signal is the largest privately-held data center services provider in the Midwest. With 8 high-performance data centers strategically located across Illinois, Indiana, Michigan, and Wisconsin, the company offers maximum redundancy and isolation from natural disasters with a full portfolio of cloud services that meet enterprises’ most demanding compute, storage,…

Key skills tech leaders need to secure a board seat

Rona Bunn is CIO for the National Association of Corporate Directors (NACD), where she facilitates digital orchestration and leads information technology, data, and digital experience. A two-time Technology All-Star award recipient from Women of Color in STEM, Bunn previously served as CIO at the US Department of Commerce, International Trade Administration. She currently serves on…

4 tips to improve employee experiences while maintaining security and governance

Improving employee productivity and collaboration is a top business objective, according to the 2023 Foundry Digital Business Study. But delivering these productive employee experiences can be challenging, especially with an increasingly distributed workforce. As more individuals use browser-based apps to get their work done, IT leaders need to provide seamless access to corporate apps and…

Private 5G networks are sparking innovation at the edge

For the enterprise, planning edge strategies and reaping their rewards is often a complex and challenging process, with myriad applications to deploy, a proliferation of hardware devices to manage, multiple data types and sources to integrate, and significant security risks to avoid.  A crucial component to simplifying the edge experience is the network itself. In a recent post,…