Jackson Health System taps data flows to improve care

In healthcare IT, data integration is often considered a back-end IT function, but the enterprise application integration team at Jackson Health System (JHS), one of the largest public health systems in the country, has turned data-as-a-service into a strategic differentiator that has improved patient care and saved millions of dollars in subsidy costs. JHS is…

9 key metrics for IT success

It’s strictly a numbers game when it comes to measuring the various aspects of IT success. Positive KPIs generally indicate that all is well with specific IT operations and services. Negative numbers, on the other hand, warn that IT efforts may be headed in the wrong direction or are already actively damaging enterprise goals. To…

How CIOs can become corporate board directors

CIOs who have led successful executive management careers often see corporate board service as the next stage of their career. For years, this was a tall order, as boards prized CEO experience over technology. But today, with cyber risk, digitization, and innovation threatening to disrupt long-established companies, the tides seem to be turning, says Debra…

How virtual assistants are driving business value

The rise of virtual or artificial intelligence (AI) assistants has been underway for some time now with the growing popularity of products such as Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Google’s Assistant The technology — which has been trained to understand voice commands and complete tasks for users — is also making headway in…

More sexist controversy at CES 2019

The Consumer Electronics Show (CES) and its organizer, the Consumer Technology Association (CTA), is under fire again. This time it’s for revoking a women-owned robotics startup’s award after implying their product is “immoral.” Let’s get this out of the way: Yes, it’s a sexual wellness device designed by a team of women, for women, in…

Making the shift to product-based IT

It’s a familiar failing of many IT projects. As teams move from one project to the next, “it’s almost like every program starts with a fresh mindset, instead of trying to iterate on what we’ve already launched,” says Sreelakshmi Kolli, vice president of IT at Align Technologies. “They lose continuity of thought.” But Kolli is…