How virtual assistants are driving business value

The rise of virtual or artificial intelligence (AI) assistants has been underway for some time now with the growing popularity of products such as Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Google’s Assistant The technology — which has been trained to understand voice commands and complete tasks for users — is also making headway in…

More sexist controversy at CES 2019

The Consumer Electronics Show (CES) and its organizer, the Consumer Technology Association (CTA), is under fire again. This time it’s for revoking a women-owned robotics startup’s award after implying their product is “immoral.” Let’s get this out of the way: Yes, it’s a sexual wellness device designed by a team of women, for women, in…

Making the shift to product-based IT

It’s a familiar failing of many IT projects. As teams move from one project to the next, “it’s almost like every program starts with a fresh mindset, instead of trying to iterate on what we’ve already launched,” says Sreelakshmi Kolli, vice president of IT at Align Technologies. “They lose continuity of thought.” But Kolli is…

Digital transformation is more than a slogan

Digital transformation requires vision, leadership, process change, and technology. But as important as any of that, says Arthur Hu, CIO of Lenovo, is changing the “hearts and minds” of every employee in the company. I caught up with Hu to learn how he uses everyday innovation, identity, and teamwork to challenge long-held ideas about technology…

IDG Contributor Network: One CIO’s perspective on the people, process and technology formula for business success

When Harold Leavitt coined the phrase people, process, and technology in his 1964 paper, Applied Organization Changes in Industry, he never imagined how often it would be used in identifying the key components for business success. However, many companies focus on process and technology as the two primary components with not enough emphasis on the…

The digital future of healthcare

Lehigh Valley Health Network set out to keep patients from dying of sepsis, a life-threatening complication that can result from an infection, and it planned to use its computer system to help. The tech team at the Allentown, Penn.-based healthcare system worked with colleagues from the clinical side to create an application that takes best…