7 tips for getting the most from your project team

Launching a new IT project is always challenging. Add in a pandemic, business uncertainty, economic instability and a scattered, distracted workforce and the task becomes even more daunting. Despite the multiple obstacles facing project leaders in today’s troubled times, it remains possible to build a world-class team that will meet, or even beat, projected performance,…

4 tips for quick automation wins

IT automation is nothing new. Enterprises for years have looked for ways to reduce or eliminate manual processes that can slow down service delivery, introduce errors into systems, and increase costs. But the idea of automating all types of processes seems to have taken on a greater sense of urgency of late, as IT organizations…

CIOs rethink the 18-month IT plan, post-COVID

Darrell Fernandes and his technology team meet twice yearly to review the 18-month roadmap that drives them toward the company’s north star — the vision of where it wants to be five years out. But Fernandes, who is head of product technology for TIAA, a financial services firm, had some detours recently, as he and…