Every good science fiction story has at least one robot butler, an all-knowing, all-seeing genie that can make all our problems go away in a split second. The people who coined the buzzword “robotic process automation” were clearly trying to tap into this sentiment. Customers who buy into the platform expect to be able to…
Data is an enterprise’s most valuable and enduring asset, serving as the foundation for both digital strategy and transformation. Yet maintaining a strong grip on rapidly spiraling amounts of data scattered across public and private clouds, as well as in on-premises environments, requires a new and innovative management approach. Modernizing data management to keep pace…
Gartner research finds that a majority (69%) of boards of directors have accelerated digital business as a response to COVID-19. CEOs, too, are looking to prioritize digital investments going into 2021 as they plan for growth and recovery in a post-pandemic world. To keep up this pace, IT leaders must be aggressive in taking things…
Agile should be yesterday’s news. Really, yester-decade’s news. The Agile Manifesto appeared nearly twenty years ago, and unlike Athena, who sprang fully grown and armored from Zeus’s head, many of us had practiced or encouraged agile-ish techniques long before the manifesto made them official. And yet, some fearless holdouts have managed to keep agile, with…
Agero is a leading provider of driver assistance services and has been through a major digital transformation to SaaS in the past few years. If you’re broken down by the side of the road or you have been in an accident, they send help – and they do it more than 12 million times each…
Being diligent about service-level agreements (SLAs) has always been important for IT organizations working with IT service and cloud providers. But understanding how to negotiate, structure, manage, measure, and report on these metrics is more crucial than ever. “Given digital transformation and the spending cuts across IT and business lines, it is critical to confirm…
Digital initiatives come in many flavors and vary widely, but they do have one thing in common and that’s data. That’s why the need to easily manage, analyze, and find key insights—and those “a-ha” moments—from data is critical to achieving and maintaining a market-leading position. One quick look at leading companies today and it’s easy…
Angela Yochem, EVP & Chief Transformation and Digital Officer at Novant Health, joins Maryfran Johnson for this CIO Leadership Live interview, which is jointly produced by CIO.com and the CIO Executive Council. Listen as they discuss CIOs as corporate directors, evolving the CDO role and more. To read this article in full, please click here…
Businesses are intrigued by the convergence of 5G wireless networking and edge computing to fuel their enterprise applications. And while the market for such capabilities remains nascent, IT leaders should prepare for the arrival of these technologies, which are maturing rapidly thanks to telco operators and cloud software makers, experts say. 5G comprises next-generation wireless…
COVID-19 has clearly changed the way that many of us operate in our day-to-day jobs and it will likely be a defining point in history that will mark the next generation, in much the same way as the Space Shuttle Challenger explosion or the 9/11 attacks. One of the by-products of the global pandemic…