The vast majority of CIOs are seeing investments in customer experience hold steady or rise, testament to the importance of CX today. Consider the figures from Adobe’s CIO Perspectives Survey 2021: 33% of respondents say investments are up while only 8% are seeing cuts; the rest are level-funded. In the US, an even higher percentage…
Quantum computing is much ballyhooed for its potential to run simulations vast amounts of data, ideally to help enterprises solve hairy optimization problems. And while the relative immaturity of quantum technology has dampened some of its attendant enthusiasm, one financial service provider is forging ahead. Ally Financial has partnered with Microsoft to leverage the tech…
At Pegasystems, the past year and a half spent navigating the COVID-19 crisis has created a tale of two organizations and two types of employees: one itching to get back to normal office life and the other determined to hang on to the flexibility and freedom of working from wherever. Rather than align with one…
The Certified Business Analysis Professional (CBAP) is a credential for business analysts offered by the International Institute of Business Analysis (IIBA). IIBA is a nonprofit professional association founded in 2003 to promote the field of business analysis. The organization describes CBAP as a credential that “recognizes seasoned BA professionals who have over five years of…
Welcome to this special digital issue of CIO featuring our CIO 100 winners and Hall of Fame inductees. In these pages, you’ll learn how award winning organizations are reimagining the customer and employee experience, how leading CIOs are succeeding with revenue-generating responsibilities, and how one company is deploying digital twins for supply chain optimization. […
Humans have always gathered data to better understand the physical world around us. Today, companies are increasingly seeking to meld the digital world of data with the physical world through digital twins. Digital twins serve as a bridge between the two domains, providing a real-time virtual representation of physical objects and processes. These virtual clones…
Systems are failing, initiatives are stalled, budgets are broken, business partners are departing, and department morale and productivity have hit rock bottom. As the incoming CIO, it’s your job to bring a long-neglected IT organization back to where it can support essential operations and services — and move forward on long-delayed modernization initiatives. Getting a…
Information architecture defined Information architecture is a discipline focused on structuring, organizing, and categorizing content and data in an effective and usable way, largely for websites and applications. Application front ends are becoming increasingly complex, spanning multiple platforms, covering multiple use cases, and drawing data from an ever-growing collection of information sources. Information architecture is…
Providing quality car rental services for more than 90 years, Hertz is a worldwide leader. To be a recognized player in the travel industry for so long means that the organization relies on core principles to not only guide the organization, but the technology that supports it. Join us to learn how they’ve built a…
With bars shuttering worldwide during the COVID-19 pandemic, liquor distillers lost significant avenues through which to sell their spirits in 2020. Brown-Forman, the 151-year-old distiller of Jack Daniels whiskey and other spirits, countered the crisis by promoting its “digital shelf,” an initiative to make product images, videos, and other content available to retail partners and…