More than half of companies undergoing a transformation project fail in the initial phase. And with this failure, organizations only partially achieve the value that should come from transformation — and they can experience overwhelming frustration that transcends the organization. For a company to be successful, it should implement a governance program that is aligned with business goals…
Application economy and hybrid cloud have been around for about a decade as part of the technology lexicon. For IT infrastructure and operations teams, the intersection of these two terms reflects both the immense opportunity and challenge they face in helping their businesses succeed in the digital era. There is no question that applications are…
In the era of industrial digitalization, communication networks are becoming increasingly important. Within the power industry, the rise of automation control equipment/IoT calls for a more advanced network to support greater service access while ensuring bandwidth and latency. Meanwhile, for the railway industry, increased train speeds require network upgrades to guarantee the safety and consistency…
The early days of the pandemic saw many organizations urgently accelerating their digital transformation strategies as, almost overnight, they needed to find new ways to connect with customers. Such was the situation for Scott Case, who became CIO for Truist Financial Corporation in December 2019 as the big merger was completing between BB&T Corporation and…
The global IT services industry has emerged from two-plus years of a global pandemic to establish itself as even more vital to the success of enterprise IT organizations. As corporate IT looks to manage unrelenting demand for technology-enabled change in a challenging talent environment, outsourcing partnerships have proved pivotal. “Companies are finding it exceedingly hard…
Australia is facing a technology skills crisis. Enterprises everywhere are having trouble finding the people they need to carry out key roles in their IT departments in just about every discipline, from data analytics to cloud computing and cyber security. A February 2021 report by RMIT Online with Deloitte Access Economics claimed that Australia needs…
The supply chain havoc caused by the coronavirus pandemic has left an indelible mark on the minds (and businesses) of manufacturers, wholesalers, dealers and retailers. Lockdowns and restrictions hindered manufacturing and shipping, resulting in shortages in pharmaceuticals, electronics, food items and raw materials in just about every industry. A McKinsey study on the impact of…
Slowdowns caused by system disruption and complexities in your IT environment are more than an operational headache. They can have a direct impact on the bottom line. While it’s enormously important to make IT systems more efficient and give time back to the organization, it’s just as important to recognize the value of that time…
For today’s consumers, shopping and interacting with businesses online has mostly become easier and more convenient than ever — but not when it comes to dealing with insurance companies. In stark contrast to experiences with large consumer-goods websites, people often struggle to find the information and forms they need on insurance sites. They are often…
When the COVID-19 pandemic hit, it shook every industry to the core, but especially and dramatically affected health insurers. Like other businesses, they had to switch to remote working practically overnight. In addition, they faced an onslaught of claims and initial uncertainty about cost and payments for antibody testing, evolving treatments, and, later, vaccines. Deluged…