Retailers continue to adopt a digital-first approach to customer experience, both in-store and online. According to a recent survey by DemandScience and Comcast Business, over the next 12 months, retail IT executives will prioritize upgrades in digital customer experience (CX), network and cybersecurity solutions, expanded use of analytics-backed decision making, and increased investments in AI. To meet…
The shift to a digital business environment in financial services began well before the pandemic pushed it and other sectors to more rapidly embrace digital transformation. As customers have become increasingly digitally savvy, they demand that financial services firms be more responsive to their needs. Those organizations that don’t make that change risk losing their…
Cybersecurity is top of mind for everyone. For IT teams, the list of concerns has been magnified by a more dispersed workforce and the need to assess the risks associated with a proliferation of connected devices, the vanishing perimeter and the ever-changing threat landscape. The increased adoption of cloud computing also poses inherent challenges. All…
Software-Defined WAN (SD-WAN) is one of the most rapidly adopted technologies of the past decade. According to a recent study published by Dell’Oro Group, the worldwide sales of SD-WAN technologies are forecasted to grow at double-digit rates over each of the next five years to surpass $3.2 billion in 2024. This growth is certainly a testament to…
As edge computing continues to mature, complemented by the proliferation of powerful, readily available 5G networks in hubs across the country, the appeal of edge processing is becoming harder and harder to ignore for leading enterprises. The next generation of edge computing needs to support a growing and never-ending torrent of traffic and support a…
Emerging cybersecurity initiatives generate lots of buzz but aren’t likely to shift the focus of IT and business leaders away from fundamental issues such as cost and best-of-breed solutions. A recent survey indicates that the top concern of IT leaders is to find solutions and managed services providers that can shore up and automate core…
Fliway CIO Kevin Rowland on building trust through transparency, the importance of walking the shop floor to keep connected to end users, and why transformation is like eating an elephant – “best done one bite at a time.” Watch this episode: #id62cb1b9196781 .jw-wrapper::before { content: “Kevin Rowland, CIO at Fliway” !important; } CIO Leadership Live…
This article was co-authored by Duke Dyksterhouse, an Associate at Metis Strategy. After transforming their organization’s operating model, realigning teams to products rather than to projects, CIOs we consult arrive at an inevitable question: “What next?” Of the many possible answers, some of our clients elect to carry the transformation further by separating their employees…
To help meet demand from enterprises that are shifting asset management methods from legacy applications to cloud-based technology, ERP provider IFS has signed an agreement to acquire Netherlands-based enterprise asset management (EAM) software firm Ultimo. IFS, which is based in Sweden and has customers globally, says that it is acquiring Ultimo because it believes that…
TOGAF is a longstanding, popular, open-source enterprise architecture framework that is widely used by large businesses, government agencies, non-government public organizations, and defense agencies. Offered by The Open Group, TOGAF advises enterprises on how best to implement, deploy, manage, and maintain enterprise architecture. The Open Group offers several options for those who want to be…