For the past few years, IT leaders at a US financial services company have been struggling to hire data scientists to harness the increasing flood of incoming data that, if used properly, could improve customer experience and drive new products. To deal with this hiring problem, they’ve had to get creative. They’re not just offering…
XaaS is, regrettably, defined as, “any computing service that is delivered via the internet and paid for in a flexible consumption model rather than as an upfront purchase or license.” Do some Googling about XaaS and you’ll find much repetitive gushing, but for the more jaundiced among us, it’s hard to avoid concluding that XaaS…
Il s’agit d’un style de gestion où les dirigeants encouragent et motivent les employés à innover et apporter eux-mêmes des solutions contribuant à la croissance et au succès futur de l’entreprise. Pour ce faire, ils donnent l’exemple au niveau de la direction, par le biais d’une culture d’entreprise forte, suscitant la participation et l’autonomie des…
During the past few years, business leaders experienced a crash course of invaluable lessons. While there was plenty to learn throughout the pandemic, perhaps the most important takeaway was the value of being agile and flexible in the face of fast-moving changes. The businesses with the resilience to roll with the punches have fared measurably…
Prasanna Burri began his career as a mechanical engineer in India but had a secret passion for IT. His endeavour to get into the technology space led him to learn about enterprise application platforms and he eventually started his ERP career at IBM. Later he joined SAP Labs in the US where he was immersed…
CIO is the seventh title Ramon Richards has held at Fannie Mae, a leading source of financing for mortgages in the US. The latest promotion came in August 2021 for Richards, who is in his 23rd year with the company. I recently spoke with Richards to learn about the technology and business transformation under way…
Government entities around the globe are contending with the same demands and opportunities facing private-sector organizations. Public-sector agencies and institutions report increasing demand from constituents, employees, and their partners for more digital services, faster responses, and seamless experiences. And, like their commercial counterparts, government IT leaders are boosting their use of technology to deliver. For…
When the pandemic hit, Science Applications International Corporation (SAIC), like most companies, went from an everyone in the office company to an everyone remote company overnight. In the intervening years, the company has embraced the opportunity to rethink its culture, putting flexibility, well-being, and inclusion at the core, says Nathan Rogers, SVP of Infrastructure Enablement…
Small and medium business’ CIOs have much to teach larger enterprises, according to Fabienne Wintle, CIO of Navii, the Australian government-backed platform that supports small and medium businesses going digital. Wintle, who is also the CIO of Tourism Tribe, had an interest in connecting businesses with information through technology, and tells CIO Australia she always…
How do you compete in a world where the experience is everything, and no organization stands alone? In the not-so-distant past, enterprise executives had the “luxury” of just worrying about producing and delivering a great product. In today’s experience economy, it’s not so simple. The modern consumer and business customer demand an experience that is…