Hybrid work has gone from a safety measure during a global crisis to the top preferred way of working. Companies across every industry are embracing it, but some don’t know how to prepare for this new work environment. What kinds of tools should they use? How can they ensure purposeful and consistent employee experiences? Here…
NJ Transit’s digital infrastructure has come a long way since Lookman Fazal took the top tech post more than three years ago. The chief information and digital officer for the transportation agency moved the stack in his data centers to a best-of-breed multicloud platform approach and has been on a mission to squeeze as much…
Twenty-two billion dollars: that’s the value of goods and services the Canadian federal government buys every year from the private sector – including IT goods and services. It’s money that can be earned by IT firms willing to take the time and effort to participate in the federal procurement process. “The federal government has a…
Green Cross Health General Manager for IT Ray Liu on avoiding being a ‘seagull’ manager, why CIOs should be rolling up their sleeves and helping with go-lives, and the importance of pulling people out of COVID mindsets to focus on what’s next in healthcare delivery. Watch this episode: #id631e0f243412f .jw-wrapper::before { content: “IDG” !important; }…
Fisher & Paykel Appliances General Manager for IT Andrew Ramsay on the importance of alignment in any transformation, staying curious as a leader, and why he’s big on people bringing their fledgling ideas to the table. Watch this episode: #id631e0f2436ed8 .jw-wrapper::before { content: “Andrew Ramsay, GM for IT at Fisher & Paykel Appliances” !important; }…
Like many insights-driven organizations, the United States Patent and Trademark Office (USPTO) leverages data analytics and technologies such as AI and machine learning (ML) to increase the efficiency and performance of its operations and to improve the quality of systems and processes. While AI and ML algorithms are critical to the agency’s endeavors, the government…
In the wake of the COVID-19 pandemic, airlines have struggled with bad weather, fewer air traffic controllers, and a shortage of pilots, all leading to an unprecedented number of cancelations in 2022. According to Reuters, more than 100,000 flights in the US were canceled between January and July, up 11% from pre-pandemic levels. American Airlines,…
It’s difficult to visualise the true scale of AI, as it’s almost certainly more than you imagine – it’s going to contribute more to the global economy than the current GDP of India and China combined. PwC research suggests that AI could contribute as much as $15.7 trillion by 2030, and by singularly responsible for…
Human resources has long understood that money is an inadequate motivator. We know that because workers don’t simply operate according to market conditions, always favoring more money above all else. Instead, people are looking for something more ephemeral, which we’ll call meaning. Developers are also looking for meaning, the sense that their work has purpose,…
Outsourcing’s business value has long centered on labor arbitrage. While outsourcing partnerships have become more strategic, getting costs down remains a significant draw of the sourcing model. But outsourcing costs have been driving higher for months. A chief factor in this is an unprecedented talent shortage. “It’s hard to get people, and it’s hard to…