Artificial intelligence and data science offer great promise for delivering business value across the enterprise. IT organizations and lines of business units alike are rushing to make good on this potential, but AI and data science initiatives can’t be rushed. Yes, there are instances in which an individual with some expertise in data science grabs available data and surprises business leaders with answers to questions they hadn’t thought to ask. But more often than not, this approach leads to misleading recommendations and wasted time.
According to a recent IDC survey of CIOs and senior IT executives, 93 percent of IT executives in the U.S. say their enterprise is leveraging some form of center of excellence (COE) to drive AI and data science initiatives. In many, if not most, cases, these COEs are small, nascent and experimental. In every case, they play an essential role.
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