Executive leaders of small businesses and startups frequently lament that they lack the same access to data and insights that enterprise competitors and other more entrenched players enjoy. Most SMBs haven’t fully adopted business intelligence (BI) analytics, citing various reasons such as a lack of scalable technology infrastructure or skilled human capital. They’re also hesitant…
As many CIOs know, cyber security incidents are one of an organisation’s most significant threats. Unfortunately, these incidents have become increasingly costly and complex as technology advances rapidly. A UK study has revealed that employee-targeted attacks are the leading cause of avoidable cybersecurity incidents. The report by Tanium delves deep into the modern security landscape,…
Mario Foster is an experienced CIO who has been in the industry and the region for over 15 years. Before joining Al Ghurair Group, he worked for Saeed & Mohammed Al Naboodah Group based in Dubai for seven years leading the digital charter of the organization by exploring the business potential of new technologies such…
The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. This pivot to digital customer experiences has become a new insurance industry imperative, as John Aflac, Liberty Mutual, MassMutual, MetLife, and…
One of the first things Patrick Thompson did on becoming chief information and digital transformation officer of specialty chemicals manufacturer Albemarle in 2017 was to introduce an annual survey to gauge employee attitudes toward services IT staff provides. Now he has a self-service bot delivering some of those services through Microsoft Teams, and providing real-time feedback…
Rashik Parmar MBE, the chief executive of BCS, The Chartered Institute for IT, discusses a 40-year career in IT, his new role as CEO of the UK’s leading accreditation body, the BCS mission to drive IT professionalism and tech for good, and how the industry can finally move the dial on diversity, equity and inclusion.…