12 famous ERP disasters, dustups and disappointments

With enterprise resource planning (ERP) and customer relationship management (CRM) applications at the heart of many a company’s operations, the consequences of a failed software rollout can be serious, including shareholder lawsuits and financial meltdown. But after a spate of high-profile failures, there are signs that vendors and customers are working hard to ensure the success of their ERP…

Product-based IT: A blueprint for success

For veteran CIO Amir Arooni, the aha moment came during a master’s dissertation deep dive into why there were so many IT project failures. Digging through research examining the impact of standard conventions like siloed teams and staged gate processes, Arooni began percolating ideas for how to shift IT organizations away from the traditional project-oriented…

To Unlock the Power of AIOps for Digital Transformation, Choose the Right Platform and Use Cases

The digital transformation bandwagon is a crowded one, with enterprises of all kinds heeding the call to modernize. The pace has only quickened in a post-pandemic age of enhanced digital collaboration and remote work. Nonetheless, 70% of digital transformation projects fall short of their goals, as organizations struggle to implement complex new technologies across the…