During his nine years as chief digital and technology officer for JetBlue Airways, Eash Sundaram often spoke of ways to “future-proof” the airline business, which is notoriously prone to perilously thin profit margins and frequent bankruptcies. For JetBlue, future-proofing meant diversifying beyond passenger flights by investing in travel and hospitality tech startups. So, when JetBlue…
During his nine years as chief digital and technology officer for JetBlue Airways, Eash Sundaram often spoke of ways to “future-proof” the airline business, which is notoriously prone to perilously thin profit margins and frequent bankruptcies. For JetBlue, future-proofing meant diversifying beyond passenger flights by investing in travel and hospitality tech startups. So, when JetBlue…
On the Amalfi Coast in Italy is the spectacular “Sentiero Degli Dei,” the Path of Gods. It provides a stunning scene. I have been lucky enough to stand there and take it in. However, I recall that to my left there was a steep drop of several hundred meters to the sea – with nothing…
Launching a data-first transformation means more than simply putting new hardware, software, and services into operation. True transformation can emerge only when an organization learns how to optimally acquire and act on data and use that data to architect new processes. The data-first transformation journey can appear to be a lengthy one, but it’s possible…
The initial stages of a hybrid cloud transformation bring questions and uncertainty to the organization, and a lot of data to make sense of. In simple terms, this early churn happens in the “what to do,” the “how to do,” and the “do it” stages. The first two are usually addressed with assessments and roadmaps,…
As someone who is passionate about the transformative power of technology, it is fascinating to see intelligent computing – in all its various guises – bridge the schism between fantasy and reality. Organisations the world over are in the process of establishing where and how these advancements can add value and edge them closer to…