Royal Caribbean revamps IT work models in pandemic push

It’s hard to imagine an industry more dramatically disrupted by the COVID-19 pandemic than the cruise industry. “We as an industry basically stopped, during the pandemic,” says Martha Poulter, CIO, Royal Caribbean Group. “Our industry literally came to a standstill.” Now, with restrictions lifting and leisure travel resuming, Poulter reflects on how her IT team…

The Many Advantages of a Cloud-First Approach

By George Rigby Enterprises are rapidly moving to a cloud-first strategy, one that will deliver operational and security improvements across their entire IT estate. That said, a majority of enterprises haven’t moved entirely to a cloud-first approach and will likely take several years to fully get there. Enterprises must first recognize how fundamentally different a…

Unpacking the promise of Private 5G

Public 5G services are all the rage in carrier TV advertising, but enterprises may find a powerful alternative to local area, Wi-Fi, and edge networks in the form of Private 5G. With high-speed operational performance and enterprise control, Private 5G has the potential to advance new connectivity capabilities across virtually any industry segment. The global…

Celonis beefs up its Power BI process mining capabilities

For the past decade, process mining specialist Celonis has been helping enterprises optimize processes around their ERP systems — and more recently has branched out to help them optimize their use of workflow automation platforms, too. Now it is acquiring Process Analytics Factory to improve its process mining offering and help enterprises automate with Microsoft’s…

SDG&E seeks speed advantage in the cloud

San Diego Gas & Electric has taken an aggressive approach to its digital transformation due in part to forces beyond its control—climate change, the pandemic and geopolitical tensions—altering its entire way of doing business. Known for its innovative drone imagery application that helped track West Coast wildfire, the San Diego utility began its migration to…

Snowflake launches Retail Data Cloud

After launching the Healthcare and Life Sciences Data Cloud Platform just a week ago, Snowflake has announced a Retail Data Cloud aimed at helping retail and consumer goods companies make the most of their data. With Snowflake’s proprietary cloud data warehouse at its heart, the Retail Data Cloud brings together Snowflake’s highly-scalable data warehousing, analytics…