What is process mining? Refining business processes with data analytics

Process mining definition Process mining is a methodology by which organizations collect data from existing systems to objectively visualize how business processes operate and how they can be improved. Analytical insights derived from process mining can help optimize digital transformation initiatives across the organization. In the past, process mining was most widely used in manufacturing…

6 ways to make IT operations more efficient

The year started bright for CIOs, with most expecting healthy budgets for 2020. Indeed, surveys pegged the majority of IT budgets as up over last year. Now many CIOs are preparing for a complete turnaround, as COVID-19, economic shutdowns and the growing potential for a global recession hit hard at organizational revenue. As a result,…