7 tech buzzwords to cancel in 2020

More than any other industry, technology suffers from misplaced industry jargon. CIOs are battered by consultants hawking cure-all strategies and vendors pitching Swiss Army-knife solutions in a box. Tech jargon is so pervasive that even IT leaders are falling prey to the warmed-over Kool-Aid, contributing to the gross fatigue of even legitimate terms. It’s not…

How Lear makes self-service IT delivery work

What do you get when your business community takes development into their own hands?  For Bonnie Smith, CIO at Lear Corporation, the answer is not “shadow IT.” With technologies like robotic process automation (RPA) getting easier to deploy and maintain, Smith and her team are building a new self-service model that lets a business community…

6 IT roles prime for reskilling

It should not be surprising, given the furious pace of change in the technology field, that some IT roles are undergoing something of a metamorphosis so that they can adapt to shifting requirements. CIOs need to consider these roles ripe for reskilling or upskilling in support of digital transformations. Roles that required a certain set…

20 IT resolutions for 2020

Even in the high-touch field of healthcare, where human interactions remain core to the delivery of most services, IT exec Bill Fandrich feels the pressure to bring technology-fueled transformations to bear. Fandrich, senior vice president and CIO of Blue Cross Blue Shield of Michigan, says he must focus on how to use technology to create…

6 digital transformation success stories

More companies are building digital capabilities that deliver business efficiency or top-line revenue growth in 2020. But the progress of Big Bang digital transformations vary — as does executives’ understanding of what that entails. Sixty-six percent of CIOs said they are transforming their businesses, but based on those respondents’ descriptions of their digital initiatives the number is…

The state of digital transformation in 2020

The past year has seen many businesses question exactly how transformational digital transformation really is. The answer, as with all IT initiatives, depends on the scope of the ambition, the skill of the leadership, and the ultimate degree of business impact. Yet we’ve seen a pattern emerge: Those with transformational aspirations discover that boil-the-ocean schemes…