SBPASC transforms claims processing nationwide

In today’s healthcare industry, accessibility and ease-of-use are paramount, as customers have come to expect easy-to-navigate services designed to make once complex processes simple. Service Benefit Plan Administrative Service Corp. (SBPASC), which provides IT operations and services for the Blue Cross and Blue Shield Service Benefit Plan, is well aware of those new consumer expectations.…

The rise of the chief digital officer

The C-suite is growing increasingly crowded as organizations are bringing in a variety of new roles, including chief digital officers, who often work in tandem with CIOs on digital transformation initiatives on an enterprise-wide basis and rethink how to best serve customers. But what exactly do CDOs add to the C-suite mix, and why are…