Aetna enlists AI to settle health insurance claims

Aetna has created artificial intelligence (AI) software to settle claims, a solution that could provide a blueprint for broader automation of complex processes at the health insurance giant. The software rapidly parses complex healthcare provider contracts, whose blend of information about medical conditions and financial data often tax the patience of the trained humans who…

5 strategies for improving employee experience

Employee experience has become a key differentiator in today’s tight tech talent market. Employers who provide a positive, invaluable journey for their employees — from the first application and interview process, and on through onboarding, employment, professional development and becoming a company alumnus — can impact engagement, culture, morale and retention in ways that provide…