When “big data” reached the apex of the technological hype cycle several years ago, one would have been hard-pressed to find an enterprise that wasn’t scrambling to accumulate massive unstructured datasets — whether they needed them or not. The haphazardness of this bandwagoning was arguably a large part of why, in 2015, around 60 percent…
IT service management (ITSM) is becoming a key enabler of transformation and modernization efforts, with companies pushing to automate user-centric processes to improve customer, client and employee satisfaction, while saving money and improving productivity. ITSM automation is one way organizations can streamline processes to reduce “the cost of technical and business service,” while improving organizational…
Steve Philpott joined Hitachi Global Storage Technologies (HGST) in early 2013, a few months after its acquisition by hard disk rival Western Digital (WD), expecting to be working on integrating the two companies’ IT systems. Instead, he found himself cast into limbo for a couple of years while China’s Ministry of Commerce (MOFCOM) decided whether…
There’s plenty of bad news about women in tech, as evidenced by the Women in Tech Survey Report 2018 by Ivanti, in which 63 percent of the 500 women in technology respondents cite “being taken seriously” as their number one challenge. Forty-three percent say they have no female role model, and 40 percent cite the gender…