Oracle puts AI center stage at OpenWorld

If you’re an Oracle customer, you’ve probably been invited to move some of your spending with them to a subscription model. Now Oracle wants to make it easier for you to move your own customers to subscription-based pricing too. Oracle Subscription Management is a new cloud application the company unveiled at its OpenWorld event in…

IDG Contributor Network: Driving digital strategy

In Sunil Gupta’s book “Driving Digital Strategy,” he explains why incumbents are increasingly struggled as new and nimble players enter their established markets. Disruptors or challengers offer customers new, innovative business models and in many cases redefine long established market boundaries. This poses a significant threat to the old guard especially if they are found…

5 ways AI is transforming customer experience

Cutting-edge companies are turning to artificial intelligence and machine learning to transform how they interact with customers, strengthening those relationships, distinguishing themselves from competitors, and increasing revenues. At the center of this transformation are technologies such as chatbots, recommendation engines, personalized communications, intelligent ad targeting, and image recognition. Gartner analyst John-David Lovelock predicts that AI-derived…

10 hot startups targeting today’s key IT initiatives

CIOs would love to centralize technology purchasing decisions with a handful of strategic partners, but the reality is that incumbent technology providers can’t always address all of IT’s needs, especially when it comes to emerging technologies. That is why enterprise startups have always played a crucial role in IT portfolios. These days many CIOs regularly…