Mobile-first strategy streamlines AZDCS case work

Like many government agencies, Arizona Department of Child Safety (AZDCS) operated on cumbersome, mainframe-based data infrastructure in need of an overhaul. But in the process of updating the system, CIO Linda Jewell and her team realized that a mobile-first strategy would not only facilitate future digital transformation but also enable caseworkers to better engage with…

How successful IT leaders take charge from day one

CIOs starting new gigs have little time to waste in making their mark on the organization. Because they don’t get a second chance to make a first impression, winning over both their IT department and their business peers is of paramount importance. “Companies are not looking for [just] technology leaders,” says Khalid Kark, research director…