Anthem taps RPA, AI in digital transformation push

Robotic process automation (RPA) has become a popular go-to technology for insurance companies looking to automate data entry and replace paper shuffling. One insurance provider is embracing RPA in a different fashion: Automating computing infrastructure to free up engineers to focus on more strategic tasks. Anthem has implemented more than 130 RPA “bots” to manage…

Monetizing data at scale

Many CIOs are being challenged to take on a new role in the enterprise: money spinner. As businesses digitally transform products, services, customer experiences and operations, they’re generating new types and sources of data that, with effort, can be used to create monetizable data-driven products, services and experiences to external customers. Eighty-two percent of respondents…