How AI will revolutionize DevOps

Artificial intelligence (AI) is everywhere today — or at least it seems that way. The technology certainly holds a lot of promise because it will enable all sorts of automation for business processes that are still largely manual, and deliver more power to data analytics. One area that AI is already affecting and is destined…

Even utilities look to innovate and transform processes

I’ve always wondered how regulated utilities, which have a captive audience, drive innovation. When you are not competing for market share, how do you justify a strategic approach to technology? Mike Koehler, CIO and chief digital officer of Exelon, says using technology to improve the customer, employee, and supplier experience is precisely why he was…