Daily Archives: June 13, 2018

How AI is reshaping IT operations

Artificial intelligence is starting to eat the world, one step at a time, and IT operations is no exception.

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Source: IT Strategy

11 keys to a successful outsourcing relationship

When it comes ensuring a successful IT outsourcing outcome, the customer has more impact than you might think. In fact, recent research conducted by outsourcing consultancy ISG found that outsourcer and client are equally responsible for outsourcing results — regardless of whether the relationship succeeded or faltered. To read this article in full, please click…

What is Six Sigma? Streamlining quality management

What is Six Sigma? Six Sigma is a quality management methodology used to help businesses improve current processes, products or services by discovering and eliminating defects. The goal is to streamline quality control in manufacturing or business processes so there is little to no variance throughout. Six Sigma was trademarked by Motorola in 1993, but…