SAP is inviting customers to pay for its software per record created when they access it indirectly through third-party apps and services, and not per named user as it does today. It’s also promising to build a wall between its sales and license auditing departments, so that customers don’t feel threatened during commercial negotiations. […
Customer-obsessed organizations are winning. It’s as simple as that. Amazon dominates because its track record of innovation has disrupted numerous industries. We know them because of their numbers: 42,000 percent rise in stock price since their IPO, market value of $423 billion, and a meteoric rise up the Fortune 500 ladder to No. 12 last…
Everybody has bad habits, but sometimes they can turn into compulsions. While technology addiction is a real thing, especially for teenagers, IT pros have their own monkeys on their backs. Whether you’re an infrastructure junkie or a Slack head, chasing the data dragon or mesmerized by the blinking lights on your network operations center dashboard,…